At 3GP.AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, products, and services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide
We collect information that you voluntarily provide when using our services, including:
- Account registration details such as name, email address, and company name
- Payment and billing information processed through our secure payment providers
- Communications you send to us, including support requests and feedback
- Content and data you upload or input into our products
Information Collected Automatically
When you access our services, we may automatically collect certain information, including:
- Device information such as browser type, operating system, and device identifiers
- Usage data including pages visited, features used, and interaction patterns
- Log data such as IP address, access times, and referring URLs
- Performance and diagnostic data to improve service reliability
2. How We Use Information
We use the information we collect for the following purposes:
- Providing services: To operate, maintain, and deliver the features and functionality of our products
- Improving our products: To understand usage patterns, diagnose issues, and develop new features
- Communication: To send service updates, security alerts, and support messages
- Security: To detect, prevent, and address fraud, abuse, and technical issues
- Legal compliance: To comply with applicable laws, regulations, and legal processes
We do not sell your personal information to third parties. We do not use your data to train AI models unless you have explicitly opted in to such programs.
3. Data Sharing
We may share your information in the following limited circumstances:
- Service providers: With trusted third-party vendors who assist us in operating our services, subject to strict confidentiality obligations
- Legal requirements: When required by law, regulation, or legal process, or to protect the rights and safety of 3GP.AI and our users
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users
- With your consent: When you have given us explicit permission to share your information
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Incident response procedures and breach notification protocols
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal retention requirements
- Portability: Request a machine-readable copy of your data
- Objection: Object to certain types of data processing
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us using the details in the Contact section below. We will respond to your request within 30 days.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our services. The types of cookies we use include:
- Essential cookies: Required for the basic functionality of our services, such as authentication and security
- Analytics cookies: Help us understand how visitors interact with our services so we can improve them
- Preference cookies: Remember your settings and preferences for a better experience
You can control cookies through your browser settings. Disabling certain cookies may limit the functionality of our services.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
We are committed to resolving any concerns about your privacy and our collection or use of your personal information.